Questions about an order, sizing, or a product? We're happy to help.
We respond to every message within 1–2 business days, usually faster.
What to Include
For the fastest help, include your order number (it's in your confirmation email) and a brief description of what you need. For sizing questions, include your pet's back length and chest measurement.
Based in St. John's, Newfoundland
UrbanPaw is operated from St. John's, NL, Canada. We know Atlantic weather — it's why half our catalog is rain gear.